Privacy Policy

Effective Date: August 1, 2024
Last Updated: April 1, 2025

Cervidaes LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the advertising policies of Google.

By using our website, services, or contacting us through any means, you consent to the terms outlined in this Privacy Policy.

1. 📋 Information We Collect

We may collect the following types of information when you interact with us: Personal Information:

Name, email address, phone number, company name
Job title or business role
Province and city of operation
Business Information:
Equipment preferences, project details, technical specs
Device and Usage Information:
IP address, browser type, referral sources, time spent on site Pages visited, form submissions

We do not collect sensitive information such as health, financial, or biometric data unless explicitly required and with your consent.

2. 🎯 How We Use Your Information

We use your information for the following purposes:

To respond to inquiries and provide technical assistance
To process orders, quotes, or service requests
To improve our website, services, and support experience
To contact you with relevant product updates or industry-related information (if you opt in)
To ensure compliance with regulatory, security, and legal requirements

3. 🔒 Data Storage & Security

We store your information on secure servers located in Canada or trusted cloud environments compliant with Canadian privacy standards. We use firewalls, SSL encryption, and access restrictions to protect your information.

Only authorized personnel have access to your personal data, and we retain information only as long as necessary for operational or legal purposes.

4. 📤 Sharing of Information

We do not sell, rent, or trade your personal data to third parties.

We may share limited data with:

Third-party logistics partners (for product delivery)
Technical service providers (only for repair/installation coordination)
Analytics providers (for website performance monitoring)
All third parties are required to comply with privacy standards equivalent to those outlined in this policy.

5. 🧾 Your Rights

Under Canadian law, you have the right to:

Request access to the personal data we hold about you
Ask for corrections or updates
Withdraw consent to data collection (subject to legal limits)
Request deletion of your information (where applicable)

To exercise these rights, contact us at:
📧 [email protected] 6. 🍪 Cookies & Tracking

Our website uses cookies and tracking tools for analytics and performance optimization. These may collect anonymized browsing data to help us better understand user experience. You may disable cookies in your browser settings at any time. Some website functions may be limited as a result.

7. 👶 Children’s Privacy

Our website and services are intended for business use. We do not knowingly collect data from anyone under the age of 18.

8. 🌐 Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before submitting personal information.

9. 🛠️ Changes to This Policy

We may update this Privacy Policy to reflect changes in our operations, legal requirements, or data practices.
The latest version will always be available on this page, with the updated date noted at the top.

📞 Contact Us

If you have questions or concerns about this Privacy Policy or your data, please reach out:

Cervidaes LLC
2756 Rue des Dahlias, Vaudreuil-Dorion, QC J7V 9W2, Canada
📧 [email protected]
📞 +1 450-218-8314
🌐 cervidaes.com