Terms & Conditions

Effective Date: August 1, 2024
Last Updated: April 1, 2025

These Terms & Conditions (“Terms”) govern the use of the website and services provided by Cervidaes LLC. By accessing or using our website, requesting a quote, purchasing products, or interacting with our company in any way, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services or website.

1. 🔧 Company Overview

Cervidaes LLC is a Canada-based provider of industrial fluid handling equipment and support services. We operate nationwide and serve clients across a variety of industries.

Company Information:
Cervidaes LLC
2756 Rue des Dahlias, Vaudreuil-Dorion, QC J7V 9W2, Canada
📧 [email protected]
📞 +1 450-218-8314

2. 🖥️ Website Usage

You may use our website for lawful purposes only. You agree not to use it:

For unauthorized or fraudulent activities
To collect or store personal data about others
To transmit harmful or malicious code
To attempt to gain unauthorized access to our systems

We reserve the right to suspend access to users who violate these rules.

3. 📦 Product Orders & Quotes

All quotes are subject to availability and valid for the period specified in the quote (usually 30 days).
Orders are confirmed only upon written acceptance and/or full or partial payment.
Prices do not include applicable taxes, duties, or shipping fees unless otherwise stated.

We reserve the right to refuse or cancel orders due to pricing errors, stock limitations, or concerns about misuse.

4. 🔧 Product Warranty & Liability

Cervidaes LLC offers manufacturer warranties for its products. Warranty terms vary by product and are outlined in accompanying documentation.

Limitations:

We are not liable for misuse, incorrect installation, or modification of equipment.
Indirect or incidental damages, including loss of business or downtime, are not covered under warranty.
Service under warranty must be arranged through us or an authorized service partner.

5. 🔄 Returns & Exchanges

Returns may be accepted only if:

The product is unused and returned in original packaging
The return request is submitted within 14 days of delivery
A Return Merchandise Authorization (RMA) is obtained

Custom systems, made-to-order assemblies, or installed equipment are non-returnable.

6. 🧾 Invoicing & Payments

Invoices are due as per the agreed-upon payment terms.
Late payments may result in a hold on future orders or suspension of services.
Accepted payment methods include bank transfer, cheque, and other methods as agreed.

7. 📊 Intellectual Property

All content on our website, including text, images, graphics, and logos, is the intellectual property of Cervidaes LLC or its licensors and may not be copied, reused, or modified without written permission.

8. 🔐 Privacy & Data Handling

We handle personal and business information in accordance with our Privacy Policy.
We do not sell or share your personal data with unauthorized third parties.

9. 🌐 Third-Party Services

We may link to or integrate third-party platforms (e.g., shipping providers, payment processors). These are governed by their own terms and policies. We are not responsible for external services.

10. 📅 Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated Terms.

11. ⚖️ Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada. Any disputes will be handled in a court of competent jurisdiction in Quebec, Canada.

12. 📩 Contact Us

For questions or concerns about these Terms & Conditions, please contact:

📧 [email protected]
📞 +1 450-218-8314
🌐 cervidaes.com