Cervidaes LLC
Our Process – Step by Step
Needs Assessment
We start by listening. Tell us about your process, equipment, pressure or flow targets, and operating environment.
We ask the right questions to offer the right solution.
System Recommendation
Based on your requirements, we provide a tailored solution, not a generic product.
Every system is designed for performance, durability, and energy efficiency.
Quotation & Confirmation
You receive a detailed quote with delivery timeline, specs, and warranty terms — with no hidden costs.
We value transparency and long-term partnerships.
Delivery & Setup Support
Once confirmed, your equipment is prepped, tested, and shipped.
• Nationwide delivery
• Optional mounting or pre-assembled skids
• Installation guides and consultation
Need help on-site? We coordinate with trusted Canadian service partners.
After-Sale Support & Maintenance
We provide documentation, maintenance tips, and a direct line to our technical team for ongoing support.
You always have access to real help when needed.
Warranty Support – Clear & Hassle-Free
Every Cervidaes product comes with standard warranty coverage that reflects our commitment to long-term performance.
What’s Covered
Factory defects or material issues
Mechanical malfunctions under normal use
Replacement parts and labor (when applicable)
Support for installation-related warranty claims
How It Works
1. You contact us with your issue
2. We diagnose the problem remotely or arrange a technician
3. We repair, replace, or dispatch parts depending on the case
4. No delays, no third-party confusion — everything is managed by Cervidaes directly
Average resolution time: 1–3 business days.
Extended Warranty Plans
For clients with large operations or critical systems, we offer affordable warranty extensions, including:
Priority support
Annual preventive maintenance review
Free replacement parts on wear components
Helpful Tips for Long-Term Success
Schedule seasonal inspections —
especially before winter. Cold temps can reduce pump lifespan without proper care.
Use original service kits.
Mixing aftermarket parts often leads to leaks, misfits, or warranty loss.
Log operating hours.
Just like a vehicle, your pump performs better with tracked maintenance intervals.
Label your system setup.
Our clients save hours during servicing by clearly marking inlets, outlets, valves, and direction of flow.
Clean filters and inlets monthly to avoid pressure loss and clogging —
a common issue in industrial environments.
Why Clients Choose Our Approach
We offer full transparency from start to finish
We understand Canada’s industrial landscape
We provide bilingual support on request
Our products are designed with longevity and compliance in mind
Our service doesn’t end after shipping — we’re with you for the long run
Let’s Make It Work – Together
From Toronto to Yellowknife — if you're in Canada, we're your partner in performance.
Have a project or question? We’re ready to help.
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